Microsoft Outlook (MO)
Overview
The course will focus on features of creating, sending and managing e-mails using Microsoft Outlook.
Additional Information
Who should do this course?
Anyone who wants to enhance their knowledge of Microsoft Outlook by learning how to create and send e-mails together with message management.
Pre-requisites
We assume basic computer skills like working with a mouse and typing on a keyboard are in place. It would be beneficial if you have some knowledge of the Introduction to Computers course in place.
Outcomes
- Introduction to Microsoft Outlook.
- Using the Mail element.
- Create and send messages.
- Receive and manage messages with reply, reply to all and forward.
- Deleting messages.
- Create folders to organise messages.
- Marking and flagging messages.
- Create and use a signature.
- Using the Calendar element to create appointments.
- Responding to appointments.
- Deleting appointments.
- Using the Contacts element.
- Create and edit contacts.
- Share and delete contacts.
- Create a contact group.
Duration:
1 Day
Learning Methodologies:
*Pricing available upon request.
Contact training@dev.metrominds.co.za
for group pricing